Why do I get a “domain not verified” message?

If you receive a “domain not verified” message and you are a new user, your domain and tracking information may not yet be available. This process can take about 24 hours from initial usage of the ShareThis button on your site. After your domain is verified, you can check your reporting data immediately.

If you are not a new user, and you receive a “domain not verified” message, the publisher ID number in your ShareThis widget code may not be associated with your ShareThis account. This normally occurs when a publisher gets the code from the publisher page without being signed in. If this has occurred, send a message to feedback@sharethis.com and our support team will get this resolved.

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